Viet Huy does more than supply equipment - we support laboratories from project planning, implementation, training and operation to maintenance and technology upgrades.
On-site equipment deployment following the manufacturer's standard procedures. Initial calibration (IQ/OQ) and handover with complete technical documentation for ISO audits.
Proactive maintenance contracts on 3-, 6- or 12-month schedules. Periodic parts replacement, firmware updates and recalibration, ensuring equipment always operates optimally.
Structured training programs on site or at the Viet Huy Academy center. Equipment operation certificates are issued, along with hands-on materials in Vietnamese.
A dedicated technical hotline, with a commitment to respond within 2 hours and resolve issues on site within 24 hours nationwide. Remote support via TeamViewer/AnyDesk when needed.
Test method validation services in accordance with CLSI EP and ISO 15189. We help laboratories develop SOPs and verification documentation when applying for operating licenses.
Laboratory design consulting from the project planning stage, including floor layout and selection of equipment to suit budget and scale of operations.
Viet Huy's engineering team is ready to assess your site and propose a service package suited to your organization's scale and operational needs.
