This policy explains how Viet Huy collects, uses and protects personal information when customers and partners submit information on the website.
Viet Huy only collects information that users voluntarily provide through forms on the website, for example: contact/consultation forms, technical document sign-ups and job applications.
The information collected is used to contact you for consultation, respond to requests, send technical documents or process applications that customers and candidates have voluntarily submitted. Viet Huy does not use the information for purposes beyond this scope without consent.
Viet Huy applies reasonable internal management measures to restrict access to customer information: only personnel directly involved in handling requests can access the data.
Viet Huy does not exchange, buy or sell customers' personal information to third parties for commercial purposes. Information is only provided to third parties with the customer's consent, or when requested by a competent state authority in accordance with the law.
Customers and partners have the right to request that Viet Huy disclose, correct or delete the personal information they have provided, by contacting the contact point below.
When you use the "Needs-based product selection advice" tool on the website, Viet Huy collects the form of address you provide, your description of needs and the options you select (organization, field, product type, purpose, technique, capacity), and your phone number if you choose to leave it for more in-depth consultation.
This information is used to suggest suitable products and to allow Viet Huy specialists to contact you for consultation when you agree to leave your phone number.
Your description of needs and the options you select are processed by a third-party AI service to analyze them and suggest products; your form of address and phone number are NOT sent to this service.
Lookup data is stored for a maximum of 24 months and can only be viewed by the responsible Viet Huy staff. You have the right to request to view, correct or delete this data via the hotline/email on this page, pursuant to the Law on Personal Data Protection No. 91/2025/QH15 and Decree No. 356/2025/ND-CP.
For questions, change requests or concerns about the policy on this page, please contact Viet Huy via:
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